Shipping policy
Shipping Options & Delivery Times
Express Shipping (UPS)
We offer fast, trackable express delivery through UPS, ideal for customers who need their orders quickly and reliably.
Free Shipping
Enjoy free UPS express shipping on all orders over $99—no discount code required.
Order Processing
All weekday orders are typically processed and shipped within 24 hours.
Orders placed on weekends or public holidays will be processed on the next business day.
For custom or high-volume orders, processing times may vary. If additional time is needed, we’ll contact you with an estimated shipping schedule before dispatch.
Important Notice
Although we make every effort to ensure on-time delivery, unforeseen carrier delays may occur—especially during busy seasons or due to external factors such as weather or customs clearance.
Once your package has been handed over to the shipping carrier, Roll DTF cannot be held responsible for transit delays or delivery interruptions outside our control.
Lost or Stolen Packages
We do not accept liability for any claims, costs, or damages involving third parties, including but not limited to end customers, resellers, or actions taken by shipping carriers beyond our control.
Limitation of Liability
Roll DTF is not liable for any indirect, incidental, consequential, or special damages that may result from shipping delays, lost or damaged parcels, or the inability to use the delivered products.
Our responsibility for shipping-related issues is strictly limited to the value of the original order placed directly with Roll DTF. We are not responsible for claims or damages involving third parties, such as resellers, end customers, or issues caused by the carrier.
Please note that all shipping timelines are estimates, not guarantees. Once your order leaves our facility, the carrier assumes full responsibility for its transit and delivery.
Need Assistance?
If you have any questions about shipping, require special delivery arrangements, or need help tracking your order, please contact us at:
📧 info@rolldtf.com